Refunds and digital delivery
Ask support@ecomagents.ai for help with duplicate payments, missing access, corrupt or materially defective files, or a product that does not match its description. Include your order number and email. We assess the issue and arrange repair, replacement or a refund where appropriate.
If you are a UK or EU consumer, you generally have a 14-day withdrawal right unless the applicable exception for digital content applies after your express consent and acknowledgement. Other mandatory remedies continue to apply. This policy does not exclude rights provided by your local law.
Dodo Payments processes approved refunds. Bank processing times vary. A full refund ends access to the refunded products.
Policy version intl-policy-v1 · 2 October 2026